Managed Services
Managed Services Defined
Managed services are, quite simply, services you choose to have an IT solutions provider manage for you. Through our managed services offering, NetCenergy provides backup/recovery, network, server, desktop support, and security services. Whether your need is on-site or can be managed remotely, whether you have in-house IT staff or not, NetCenergy’s got IT covered.
Letting You Focus On What You Do Best
With managed services, we take time-consuming and often frustrating daily restore operations off your hands so you can focus on your business, not your computers. Designed to enable you to focus on your core competencies by delegating parts of your IT solutions needs to our team, NetCare Managed Services are among our most adaptable offerings. Our certified engineers will learn your individual systems; work cooperatively with your team; and provide fast, affordable, customized support services that would otherwise require hiring additional in-house staff or disrupt the important work of your in-house IT professionals. Managed services are simply a means of delegating and prioritizing. We let you focus on what you do best, and we handle the rest.
Server Managed Services
When an on-site server malfunctions, companies without the right in-house IT support often experience workflow stoppages, significant data loss, and costly downtime. Even companies with experienced IT staff can find their resources stretched to the limit by server problems. That’s why NetCenergy provides NetCare Server support with unlimited Support Desk calling to keep your servers up and running at all times.
NetCare Server support includes scalable, accessible services ranging from basic monitoring to complete remote diagnostic support. When you need your servers operating at all times but don’t have round-the-clock in-house IT staff, NetCenergy is there to back you up.
To learn more about NetCare Server Support and print a data sheet, click here.
NetCare Desktop Central Managed Service
NetCare Desktop Central Managed Service is an affordable solution delivering a comprehensive and centrally managed service for PC and laptop users to ensure optimal performance. As end users become more reliant on their PC or laptop as a productivity tool, it is imperative that proactive monitoring and maintenance is performed at the PC and laptop level.
At the core of this service, there is Central Management and Control software that offers many unique benefits including automatic patch deployment, software update compliance, desktop and laptop optimization as well as providing optional power management and security policy for all covered devices. Additionally, the managed service includes remote support, phone assistance, and pre-defined response times for emergency and non-scheduled service calls.
What makes this managed service truly unique is that it takes many of the time consuming tasks away from the end users by automating them, allowing NetCenergy’s clients to turn their attention away from their IT, and back on their core business and activities. With three different package options, NetCenergy clients can select the appropriate desktop solution, based on their existing IT environment that fits their specific needs without having to sacrifice any benefits of this managed service.
To learn more about NetCare Desktop Central Managed Service and print a data sheet, click here.
