Outsourced IT Solutions

NetCenergy’s Managed Services Program, eNCompass,
offers an alternative IT solution for small to mid-sized organizations.

Unlike a traditional model that revolves around reselling technology for commissions, eNCompass focuses on your best interests and becoming an integral part of your business team. Rather than setting and forgetting about your technology, we become immersed in your business, making improvements as technology evolves. As your IT department, we are committed to helping your business succeed.

Strategic Guidance

Crafting the right IT plan begins with developing an in-depth understanding of your business. We take the time to visit your location, walk your sites, and talk to your staff. Having a clear knowledge of your operations and needs allows us to create a detailed and practical IT strategy that will make an impact for your business and maximize ROI.

  • We will work with you side-by-side to implement our plan and be there to maintain your new IT environment on a daily basis.
  • We have access to a variety of partners and products, so we can objectively choose the right ones for your business according to your needs and budget.
  • We revisit our plan periodically and update it to fit your changing needs and future goals.

Day-to-Day IT Support

eNCompass covers everything you need in an IT infrastructure. We’ll implement and maintain your technology so you don’t have to worry about whether your equipment is up-to-date and functioning properly. As your business evolves, we’ll work with you directly to develop a cost-effective plan that aligns with your changing needs and goals.

  • We continuously monitor every device for performance and utilization so we know as soon as something is malfunctioning and can fix it right away.
  • We provide regular reports so you can stay updated on how your equipment is performing, and what your IT team has been working on.
  • We are always available and ready to answer your calls when you need something fixed, or simply have a question you want to run by us.

Fixed Cost Model

Traditionally, IT providers for small to mid-sized organizations bill by the hour and rely on earning a commission for what they sell. Therefore, the more equipment you buy and the more it breaks, the more money they make. This self-interest on the IT provider’s part does not incentivize them to be cost-effective or look out for your ROI. Our fixed-retainer business model not only makes budgeting easy on your part, but it enables us to become fully present and invested in giving you what you truly need to be successful.

  • When we perform fixes for you, you don’t have to worry about your extra dollars going down the drain because all fixes are already included.
  • You can trust that our recommendations are completely objective because our success is measured by the progress we make for your business.

Unlimited Technical Expertise at Your Fingertips

For the cost of a mid-level IT person with general knowledge, we provide an innovative team of engineers with decades of combined experience and a variety of specialized skills. With NetCenergy, our clients have access to technical savvy and strategic wisdom they didn’t think they could afford.

  • You experience no turnover with NetCenergy because we keep our team trained and fully staffed at all times.
  • You are not limited by the expertise of a single person because we can call upon any one of our multiple engineers with the relevant skills and knowledge needed.
  • There are no payroll taxes, two-week vacations, 401(K), or other benefits to worry about.

To find out more, read our Outsourced IT FAQs